Stop Pitching, Start Solving
Helping Customers Discover What They Really Want
You probably have a number of questions that you like to ask customers during a sales call. Maybe you recognize a few of these:
“What are your goals?”
“Do you have a budget?”
“Who is involved in the decision making process?”
“What keeps you up at night?”
While these questions may seem interesting to you, your customer probably finds them to be mind numbing. They don’t stimulate new thinking and ultimately you sound like every other rep that has walked through the door. Typically these conversations end with the prospect saying “Why don’t you leave some brochures for me to review and I’ll get back to you?”
This program teaches professional sales representative how to craft questions that ignite emotions, discover motivations and get customers to act.
Stop Pitching, Start Solving will helps audiences learn how to…
- Recognize and control the urge to pitch prematurely
- Ask thought provoking (not mind numbing!) questions
- Use open questions to close more business
- Ask the “hard” questions in an “easy” way
- Kick your “hopeium” habit and make it easier for prospects to tell you the truth